The Australian Capital Territory (ACT), in which our Canberra headquarters is based, is currently in lockdown as the result of a spike in cases of COVID-19 in the local community.
While we don’t yet know all of the impacts on us, the guidelines issued by the ACT Government currently allow us to continue our lab work to process your orders, although maybe with reduced numbers of staff on site.
As a result, there may be some delays beyond our control. We will give priority to urgent orders, and those where samples may deteriorate if not processed quickly.
Please contact us by email if you have any concerns about your existing or planned orders. We will keep you up to date on this website, and by direct communication if necessary, as the situation evolves.