Order Instructions

This page contains the detailed information required to place an order for DArT services from Australia and internationally: sample quality and quantity requirements, instructions on how to prepare DArT Sample Tracking File required for all orders, plastic-ware requirements for sample shipment/processing, packaging and shipment instructions and documentation requirements. It is critical to read through and follow thoroughly otherwise your samples may reach us with delays and/or conditions we will not be able to process them.

There are additional requirements for Targeted Genotyping. Please ensure that you read and follow these instructions https://www.diversityarrays.com/orderinstructions/targeted-genotyping-specific-requirements/

Please choose where you are sending samples from

I will be sending from within Australia
I am sending the following type of sample:
- Plant/Animal DNA
  Click to read all instructions on Plant/Animal DNA from Australia
  
  Click to read our plant DNA Extraction Method
  
  Check Quality and Quantity of Samples
  
  Create Sample Tracking File. Please click to read more about this.
  
  Create Order
  
  Package your sample
  
  Ship to Address
  
  Notify DArT
- Plant Tissue
  Click to read all instructions on Plant Tissue from Australia
  
  Summary:
  
  Check Quality and Quantity of Samples
  
  Create Sample Tracking File. Please click to read more about this.
  
  Create Order
  
  Package your sample
  
  Ship to Address
  
  Notify DArT
- Animal Tissue and Fluids
  Click to read all instructions on Animal Tissue and Fluids from Australia
  
  Summary:
  
  Check Quality and Quantity of Samples
  
  Create Sample Tracking File. Please click to read more about this.
  
  Create Order
  
  Package your sample
  
  Ship to Address
  
  Notify DArT
I will be sending from outside Australia (International)
We are more than happy to ship plates, caps and other consumables to those that do not have the appropriate consumables available for a flat fee of 200AUD. This fee covers the cost of international couriers and tracking (Fed-Ex or DHL). This service can simply be added to the customers invoice.

I am sending the following type of sample:
- Plant DNA
  Click to read all instructions on Plant DNA from outside Australia (International)
  
  Click to read our plant DNA Extraction Method
  
  Summary:
  
  Check Quality and Quantity of Samples
  
  Create Sample Tracking File. Please click to read more about this.
  
  Create Order
  
  Package your sample
  
  Prepare documents for Import, including declaration and Air Way Bill (AWB)
  
  Supplier’s Declaration (Click to view a template for Supplier’s Declaration for Plant DNA)
  
  Pro Forma Invoice (Click to view a template for Pro Forma Invoice)
  
  Import Permit (Permit-0005326268.pdf)
  
  Service Specification
  
  Sample Tracking File
  
  Air Way Bill (AWB)
  
  Ship to address.
  
  Notify DArT
  
  Click to view a template for Supplier’s Declaration for Plant DNA.
  
  Warning: Failure to carefully follow all these instructions will cause delays in your order reaching us and a high probability of samples arriving that we cannot process.
- Animal DNA
  Click to read all instructions on Animal DNA from outside Australia (International)
  
  Summary:
  
  Check Quality and Quantity of Samples
  
  Create Sample Tracking File. Please click to read more about this.
  
  Create Order
  
  Package your sample
  
  Prepare documents for Import. This includes:
  
  Supplier’s Declaration (Click to view a template for Supplier’s Declaration for Animal DNA.)
  
  Pro Forma Invoice (Click to view a template for Pro Forma Invoice)
  
  Import Permit (Permit0005515597_AnimalDNA.pdf)
  
  Service Specification
  
  Sample Tracking File
  
  Air Way Bill (AWB)
  
  Ship to address.
  
  Notify DArT
  
  Click to view a template for Supplier’s Declaration for Animal DNA.
  
  Warning: Failure to carefully follow all these instructions will cause delays in your order reaching us and a high probability of samples arriving that we cannot process.
- Plant Tissue
  Click to read all instructions on Plant Tissue from outside Australia (International)
  
  Summary:
  
  Check Quality and Quantity of Samples
  
  Create Sample Tracking File. Please click to read more about this.
  
  Create Order
  
  Package your sample
  
  Plant Tissue Samples (freeze/dried) MUST be pounded/pulverised.
  
  Prepare documents for Import. These include:
  
  Supplier’s Declaration (Click to view a template for Supplier’s Declaration for Plant Tissue)
  
  Pro Forma Invoice (Click to view a template for Pro Forma Invoice)
  
  Import Permit (Permit-0005326268.pdf)
  
  Service Specification
  
  Sample Tracking File
  
  Air Way Bill (AWB)
  
  Ship to address.
  
  Notify DArT
  
  Click to view a template for Supplier’s Declaration for Plant Tissue.
  
  Warning: Failure to carefully follow all these instructions will cause delays in your order reaching us and a high probability of samples arriving that we cannot process.
- Animal Tissue and Fluids
  Click to read all instructions on Animal Tissue and Fluids from outside Australia (International)
  
  Summary:
  
  Check Quality and Quantity of Samples
  
  Create Sample Tracking File. Please click to read more about this.
  
  Create Order
  
  Package your sample
  
  Animal Tissue Samples must be preserved in 70% to 100% ethanol.
  
  Prepare documents for Import. These include:
  
  Supplier’s Declaration (Click to view a template for Supplier’s Declaration for Animal Tissue and Fluids)
  
  Pro Forma Invoice (Click to view a template for Pro Forma Invoice)
  
  Import Permit (Permit 0004007567 Animal Fluids and Tissue)
  
  Service Specification
  
  Sample Tracking File
  
  Air Way Bill (AWB)
  
  Ship to address.
  
  Notify DArT
  
  Click to view a template for Supplier’s Declaration for Animal Tissue and Fluids.
  
  WARNING: Failure to carefully follow all these instructions will cause delays in your order reaching us and a high probability of samples arriving damaged/ cross contaminated that we cannot process or be withheld by Customs and possibly destroyed.

DArT Holiday Closure Notice

Australian Customers

International Customers

DArT Christmas/New Year Closure