Password Reset Request Form
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*: denotes a required field.
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First name*: |
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Last name*: |
First name and last name are case-insensitive.
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Logon name*: |
Logon name is case-insensitive.
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Email address*: |
In addition to first name, last name and logon name,
email address (case-insensitive) must be a valid email and must match with
your email address in our database.
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Verification question*: |
If first name, last name, logon name and email provided
here match with the corresponding information in our database, we will send you
an email containing a password reset ticket link attaching to this question. Once you follow the password reset ticket link, the system will ask this question again.
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Verification answer*: |
You must remember it in order to reset your password.
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| Image Characters: |
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Please type the characters in this
image in the field provided below.
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| Security Characters*: |
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If everything matches, the system will send the reset password link to corresponding email address. You will have 3 days to follow the link. After 3 days, the link will not work anymore.
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